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Terms & Conditions

Conditions of Use

All orders placed via the site (hicomponent.com) are subject to terms of the following Conditions of Orders. No change, alteration, deletion or modification of any of this Agreement.


Duties and Taxes

All import duties, taxes and customs(brokers) clearance charges are the responsibility of customers.

When we send the shipment to the delivery company(DHL/EMS/Post). We will send a tracking number of the shipment to you via your email. Or you can log-in your account and see the tracking number. You can use the tracking number to track your shipment on the DHL Express website or via http://www.17track.net/en.

Please contact your local delivery company(DHL/Post Office) at your country by using the tracking number before the shipment arrive at your country. You have to ask them about all local charges such as import duties, taxes and customs(brokers) clearance charges.

All local charges at your country such as import duties, taxes and customs(brokers) clearance charges are responsibility of customers. If you are not sure about these charges of your country and you want to cancel and refund this order, please contact us before the order is shipped from us.

If you cancel the shipment after it is shipped out of our company. All the charges are responsibility of customers including returning back of the shipment charges.


Returns policy

1. All returns must be authorized by an RMA number. Email sales at hicomponent.com for authorization number before shipping back any merchandise. Please include your name, order number and the reason for the return in your email request.

2. Returns for any unaffected goods permitted within 30 days from the date of receipt of merchandise.

3. All returns will incur a 10 percent payment service charge.

4. Shipping and handling charges are not refundable.

5. Returned goods shipping charges are the responsibility of customers.

6. Duty/tax if any are not refundable.


Payment

1. We offer credit card payment through Paypal and Paypal account payment. This payment method has no minimum order limit. 

2. We also offer direct bank deposit or bank transfer or Western Union. All bank transfer fees are the responsibility of customers. Please do not deduct the bank fees from total amount of order. You must pay all fees and charges. The order will process and ship immediately once we receive payment in our account.

After you complete your order, Please wait until we confirm your shipping address because we cannot ship any shipments out of service area of the shipping companies. If you don't receive an email by 24 hours (working day), please contact us. In case, we transfer money back to you, the bank fees are the responsibility of customers. The bank fees will be deducted from the amount of your money. 

The minimum order for this payment method is $USD300. 


Currency

All prices are $USD of GDP EUR.


Shipping Charges

Shipping charges will be prepaid by customers. Actual shipping charges are calculated during checkout. Before checkout, the website will show the shipping charges for customers by list of charges for shipping methods available from your items in your cart and your selected destination. If you want to know a shipping cost of a shipment. Please register at our website, and choose products into cart, and then click ESTIMATE SHIPPING button on the shopping cart page.


Shipping Methods

DHL/EMS/Post: DHL Express sends shipments to you, usually 3-5 business days. EMS takes a bit longer 4-7 working days. Post usually takes 7-45 days. Please choose one mode for your convenience.